Contact your Alliance Forge representative, and we can have your account set up in minutes.

Photos can be in JPG, JPEG, GIF, or PNG format. The recommended size is 500 px wide by 700 px high. Files must be smaller than 5 MB.

Videos must be less than one minute long.

The Universe data file must be in CSV format. If your file contains special characters—such as accent marks, hyphens, or umlauts—please ensure it is saved in CSV UTF-8 format.

Only a phone number is required to send. Be sure the area code and phone number are combined under the same header.

A segment is 160 characters, including spaces and carriage returns.

Your pricing includes one message segment (up to 160 characters). Additional segments are charged at $0.0075 each. You can use as many segments as needed, but we recommend limiting messages to three segments.

SMS is a plain text message, while MMS is a message that includes images or video.

10DLC stands for 10-digit long code. It’s a type of phone number businesses use to send text messages to customers. Any business or campaign sending text messages is required to register their 10DLC. 10DLC helps businesses:

Improve delivery rates Registered 10DLC numbers are approved by mobile carriers, which helps reduce message filtering and increases delivery success.

Protect their reputation Following carrier and regulatory guidelines helps businesses avoid penalties and maintain compliance.

Enhance brand trust Using a compliant messaging channel can improve how customers perceive and engage with your brand.

Quick Text is a fast service. With all required information prepared, you can typically send a message within 30 minutes or less.

The reports will tell you the success and delivery rate of your message. We also offer a response report and detailed phone carrier report.

It depends on the size of the universe. Often it is completed within a few minutes once deployed. Larger universes can take longer.

We send messages from local phone numbers. Clients can choose from available area codes within their state.

We cannot guarantee responses.

You can include URLs in your text messages, either as standard links or as unique, personalized links from your universe file. Shortened links are not recommended at this time.

We do not offer custom responses at this time in the client portal. Please contact your representative if you have questions.

You can schedule a texting campaign as far in advance as you like.

Reports are generated in real time. Data will begin to show up as the message is going out.

We have no size limits at this time.

Delivery statuses update in real time as messages are sent.

f the message hasn’t started sending, contact your Alliance Forge Representative to cancel it.

Yes! Please send us your company logo and we will make sure they are added to your reporting and account.

Only one person needs to approve the message.